Reliable provider offering 24/7 plumbing & HVAC services
TMK Plumbing
Schedule Service

Privacy Policy

Effective Date: 12/11/2024

Introduction

TMK Plumbing & Heating LTD. (“we,” “our,” or “us”) is committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. It applies to all visitors from Canada, the United States, and the European Economic Area (EEA).

1. Information We Collect

We collect the following personal information from you:

  • Names
  • Email addresses

This information is collected when you voluntarily provide it to us, such as when submitting an inquiry or subscribing to our marketing communications.

2. Purpose of Data Collection

We collect and use your personal information for the following purposes:

  • To respond to inquiries and provide customer support.
  • To send marketing communications, including updates and promotions, if you have opted in to receive them.

3. No Data Sharing with Third Parties

We do not share your personal information with third parties.

4. Use of Cookies and Tracking Technologies

We use Google Analytics to track website performance and analyze user behavior. Google Analytics may collect information such as your IP address, browser type, and pages visited. This data helps us improve our website and user experience.

You can manage or disable cookies through your browser settings. To learn more about how Google collects and processes data, visit: Google’s Privacy Policy.

5. Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request that we delete your personal information.
  • Restriction: Request restrictions on the processing of your data.
  • Objection: Object to the processing of your data for marketing purposes.
  • Data Portability: Request a copy of your personal information in a structured, machine-readable format.

To exercise these rights, contact us at: tmkplumbingstaff@gmail.com.

6. Retention of Personal Information

We retain your personal information indefinitely unless you request its deletion.

7. Protection of Minors

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

8. International Users

We do not transfer or store user data in countries other than where it was collected. If this changes, we will update this policy and notify you accordingly.

9. Managing Preferences and Opting Out

You can manage your preferences for marketing communications and cookies:

  • Marketing Emails: Use the unsubscribe link provided in our emails or contact us at tmkplumbingstaff@gmail.com.
  • Cookies: Adjust your preferences using our website’s cookie management plugin or through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this page periodically for the latest information.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: tmkplumbingstaff@gmail.com
Website: https://tmkplumbing.ca/

Jurisdiction-Specific Notices

  • Canada: We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA).
  • United States: We comply with applicable state and federal privacy laws, including the California Consumer Privacy Act (CCPA) where applicable.
  • Europe (EEA): We comply with the General Data Protection Regulation (GDPR).